If you wish to cancel your e-Ticket, you can do so till the time of chart preparation for the train (which is normally 4 hours before the scheduled departure of the train from the originating station). You can log on to www.irctc.co.in and go to Booked Tickets link and select the ticket to be cancelled. Initiate the cancellation by selecting the passengers to be cancelled. However, if the Identity Card holder in the original ticket is selected for cancellation, all the passengers in the ticket would be cancelled and a fresh reservation will have to be made, duly including the ID particulars of another passenger. Cancellation would be confirmed online and the refund would be credited back to the account used for booking. If there is any partial cancellation of ticket please ensure that a fresh e-reservation slip (Electronic Reservation Slip) is printed separately as done for the original ticket.
For any claims on e-Tickets to be cancelled after the preparation of Reservation charts, send an email at the earliest to etickets@irctc.co.in giving full details of the ticket and stating the claim, which would then be processed by IRCTC with the Railway administration offline. Refunds as sanctioned by the Railway administration would be credited back to your account.
Procedure for Cancellation of I-Tickets
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